feat: demotion of user accounts via crm

src/Entity/User.php

@@ -387,6 +387,27 @@ class User implements UserInterface, TimestampableEntityInterface
         return null !== $this->disabledAt;
     }
 
+    /**
+     * Blocks or unblocks the account, keeping the reasons in sync. Unchanged state is a
+     * no-op so that saving an unrelated change does not reset the timestamp.
+     */
+    public function setDisabled(bool $disabled): static
+    {
+        if ($disabled === $this->isDisabled()) {
+            return $this;
+        }
+
+        if (false === $disabled) {
+            return $this
+                ->setDisabledAt(null)
+                ->setDisabledReason(null)
+                ->setDisabledReasonInternal(null)
+            ;
+        }
+
+        return $this->setDisabledAt(new \DateTimeImmutable());
+    }
+
     public function getDisabledReason(): ?string
     {
         return $this->disabledReason;