diff --git a/.env b/.env
index 0938e5a..2805a26 100644
--- a/.env
+++ b/.env
@@ -84,7 +84,7 @@ APP_TRAVEL_SNAPSHOT_RETENTION_BUFFER_DAYS=14
 # Emails
 APP_DEFAULT_EMAIL_FROM=info@ep-reisen.de
 APP_DEFAULT_EMAIL_TO=info@ep-reisen.de
-ACCOMMODATION_INQUIRY_EMAIL=info@ep-reisen.de
+ACCOMMODATION_INQUIRY_EMAIL=gruppen@ep-reisen.de
 
 # Global common defaults
 APP_SEASON_WINTER_FROM=2026-10-01
diff --git a/config/services.yaml b/config/services.yaml
index ebd8ae9..2c78cb1 100644
--- a/config/services.yaml
+++ b/config/services.yaml
@@ -265,7 +265,7 @@ services:
 
     App\Service\AccommodationBookingService:
         arguments:
-            $officeEmail: '%accommodation_inquiry_email%'
+            $accommodationEmail: '%accommodation_inquiry_email%'
 
     App\Service\GroupsPriceCalculator:
         arguments:
diff --git a/src/Service/AccommodationBookingService.php b/src/Service/AccommodationBookingService.php
index cda3557..5c3dc4c 100644
--- a/src/Service/AccommodationBookingService.php
+++ b/src/Service/AccommodationBookingService.php
@@ -37,7 +37,7 @@ class AccommodationBookingService
         private readonly CmsDataProvider $cmsDataProvider,
         private readonly AccommodationBookingLinkSigner $linkSigner,
         private readonly AccommodationBookingBreakdownCalculator $breakdownCalculator,
-        private readonly string $officeEmail,
+        private readonly string $accommodationEmail,
     ) {
     }
 
@@ -369,6 +369,30 @@ class AccommodationBookingService
 
     public function sendNotificationEmail(AccommodationBooking $booking): void
     {
+        $this->sendBookingEmail(
+            $booking,
+            $this->accommodationEmail,
+            sprintf(
+                'Neue Unterkunfts%s: %s',
+                $booking->isInquiry() ? 'anfrage' : 'buchung',
+                $booking->getAccommodation()?->getName(),
+            ),
+            'email/accommodation_booking.html.twig',
+            'Failed to send accommodation booking notification email',
+        );
+    }
+
+    /**
+     * All accommodation mail is sent from the group desk address so customer replies
+     * land there rather than in the general inbox.
+     */
+    private function sendBookingEmail(
+        AccommodationBooking $booking,
+        string $to,
+        string $subject,
+        string $template,
+        string $errorMessage,
+    ): void {
         try {
             $this->mailer->createAndSendEmail(
                 [
@@ -376,18 +400,15 @@ class AccommodationBookingService
                     'accessLink' => $this->accessLinkOrNull($booking),
                 ],
                 [
-                    'to' => $this->officeEmail,
-                    'subject' => sprintf(
-                        'Neue Unterkunfts%s: %s',
-                        $booking->isInquiry() ? 'anfrage' : 'buchung',
-                        $booking->getAccommodation()?->getName(),
-                    ),
-                    'template' => 'email/accommodation_booking.html.twig',
+                    'from' => $this->accommodationEmail,
+                    'to' => $to,
+                    'subject' => $subject,
+                    'template' => $template,
                     'attachments' => [],
                 ],
             );
         } catch (\Throwable $e) {
-            $this->logger->error('Failed to send accommodation booking notification email', [
+            $this->logger->error($errorMessage, [
                 'booking_id' => $booking->getId(),
                 'error' => $e->getMessage(),
             ]);
@@ -415,27 +436,15 @@ class AccommodationBookingService
      */
     public function sendCustomerConfirmationEmail(AccommodationBooking $booking): void
     {
-        try {
-            $this->mailer->createAndSendEmail(
-                [
-                    'booking' => $booking,
-                    'accessLink' => $this->accessLinkOrNull($booking),
-                ],
-                [
-                    'to' => $booking->getEmail(),
-                    'subject' => $booking->isInquiry()
-                        ? 'Deine Anfrage ist bei uns eingegangen'
-                        : 'Deine Buchung ist bestätigt',
-                    'template' => 'email/accommodation_booking_customer.html.twig',
-                    'attachments' => [],
-                ],
-            );
-        } catch (\Throwable $e) {
-            $this->logger->error('Failed to send accommodation booking customer confirmation email', [
-                'booking_id' => $booking->getId(),
-                'error' => $e->getMessage(),
-            ]);
-        }
+        $this->sendBookingEmail(
+            $booking,
+            $booking->getEmail(),
+            $booking->isInquiry()
+                ? 'Deine Anfrage ist bei uns eingegangen'
+                : 'Deine Buchung ist bestätigt',
+            'email/accommodation_booking_customer.html.twig',
+            'Failed to send accommodation booking customer confirmation email',
+        );
     }
 
     /**
@@ -469,48 +478,24 @@ class AccommodationBookingService
 
     public function sendOfferAcceptedNotificationEmail(AccommodationBooking $booking): void
     {
-        try {
-            $this->mailer->createAndSendEmail(
-                [
-                    'booking' => $booking,
-                    'accessLink' => $this->accessLinkOrNull($booking),
-                ],
-                [
-                    'to' => $this->officeEmail,
-                    'subject' => sprintf('Angebot angenommen: %s', $booking->getAccommodation()?->getName()),
-                    'template' => 'email/offer_accepted.html.twig',
-                    'attachments' => [],
-                ],
-            );
-        } catch (\Throwable $e) {
-            $this->logger->error('Failed to send offer accepted notification email', [
-                'booking_id' => $booking->getId(),
-                'error' => $e->getMessage(),
-            ]);
-        }
+        $this->sendBookingEmail(
+            $booking,
+            $this->accommodationEmail,
+            sprintf('Angebot angenommen: %s', $booking->getAccommodation()?->getName()),
+            'email/offer_accepted.html.twig',
+            'Failed to send offer accepted notification email',
+        );
     }
 
     public function sendOfferAcceptedCustomerEmail(AccommodationBooking $booking): void
     {
-        try {
-            $this->mailer->createAndSendEmail(
-                [
-                    'booking' => $booking,
-                    'accessLink' => $this->accessLinkOrNull($booking),
-                ],
-                [
-                    'to' => $booking->getEmail(),
-                    'subject' => 'Deine Buchung ist bestätigt',
-                    'template' => 'email/offer_accepted_customer.html.twig',
-                    'attachments' => [],
-                ],
-            );
-        } catch (\Throwable $e) {
-            $this->logger->error('Failed to send offer accepted customer email', [
-                'booking_id' => $booking->getId(),
-                'error' => $e->getMessage(),
-            ]);
-        }
+        $this->sendBookingEmail(
+            $booking,
+            $booking->getEmail(),
+            'Deine Buchung ist bestätigt',
+            'email/offer_accepted_customer.html.twig',
+            'Failed to send offer accepted customer email',
+        );
     }
 
     private function accessLinkOrNull(AccommodationBooking $booking): ?string
diff --git a/tests/Service/AccommodationBookingServiceTest.php b/tests/Service/AccommodationBookingServiceTest.php
index d44a79f..019cf81 100644
--- a/tests/Service/AccommodationBookingServiceTest.php
+++ b/tests/Service/AccommodationBookingServiceTest.php
@@ -124,6 +124,7 @@ class AccommodationBookingServiceTest extends TestCase
             ->with(
                 self::callback(static fn (array $context) => 'https://example.com/offer/signed-link' === $context['accessLink']),
                 self::callback(static fn (array $options) => 'customer@example.com' === $options['to']
+                    && 'office@example.com' === $options['from']
                     && 'email/accommodation_booking_customer.html.twig' === $options['template']),
             );
 
@@ -219,6 +220,7 @@ class AccommodationBookingServiceTest extends TestCase
             ->with(
                 self::anything(),
                 self::callback(static fn (array $options) => in_array($options['to'], ['office@example.com', 'customer@example.com'], true)
+                    && 'office@example.com' === $options['from']
                     && in_array($options['template'], ['email/offer_accepted.html.twig', 'email/offer_accepted_customer.html.twig'], true)),
             );